QUALITY OBJECTIVES

• Total customer satisfaction by providing high level of quality on our products and services at competitive costs.
• To achieve timely delivery for a minimum of 95% orders.
• Continual upgradation of Technology to enhance product life through optimized manufacturing process.
• Ensure Safe and healthy workplace culture.
• Continuous in-house and external training of all employees to upgrade their technical skills
• Achieving Zero accidents in all operations and reduction in carbon emission by 5%.

QUALITY POLICY

• TRM Group is dedicated to provide products and services that meet or exceed the requirements of our customer.
• The prime goal of the company is to achieve customer satisfaction all the time.
• TRM Group is committed to involve all the employees through quality management system as per ISO standard in to order to have continual improvement in performance of organization.
• Management will review the quality policies time to time and will ensure compliance of same through the business process cycle.

TRANSPORTATION SAFETY

We follow EN ISO standards for testing such as

All Agriculture Equipments are packed in strong steel pallets and Parts are packed in strong wooden boxes covered with a thick plastic, water-proof sheet.

For safe and speedy delivery to the customer's points spread across the length and breadth of the country, the company employs a number of reputed transporters and haulers on a sub-contracting basis. For multiple delivery point trips, the company’s accompanying attendants ensure correct and proper delivery.